Your username is your email address. Reset your password by clicking the “forgot password?” link beneath the login box at the top right of the website, and try logging in using your email address and your newly reset password.

If you are still having login issues, please email [email protected].

HRA’s 2025 website updates include consolidating our email listserv subscriber list with the list of HRA website users; soon, the HRA listserv will be replaced by website-embedded discussion forums. Listserv subscribers will still be able to receive and respond to forum posts via email, but will need an HRA website account in order to do so. If you were previously a subscriber to the HRA listserv but did not have an HRA website account, we may have created a new account for you so your access to the listserv/forum is maintained.

Your HRA website account username is your email address. To get your password, click the “forgot password?” link beneath the login box at the top right of the website, and log in using your email address and your newly reset password.

If you are still having login issues, please email [email protected].

The email address for each member organization’s account administrator can be found on the Member Organization Directory in the ‘Contact Email’ column. The Directory is only visible to users that are logged into the HRA website.

Each organization has an account administrator assigned to the membership; this account administrator is able to add and remove individuals from the organization’s membership.

1. Log in as the account administrator for your organization, and click ‘Manage Account‘ (upper right corner of the website, next to the login box).
2. Click the ‘Subscriptions’ tab.
3. Click ‘Sub Accounts’ on the far right of the Subscriptions tab. The Sub Accounts link/page is only available for the account administrator for the organization.
4. Click ‘Add Sub Account’ to open the new user menu.
5. Enter the new user’s email address, first name, and last name into the appropriate fields.
6. Check the ‘Send NEW members the welcome email’ box, and click ‘SUBMIT’.

The new user has been added to your organization’s HRA membership!

Each organization has an account administrator assigned to the membership; this account administrator is able to add and remove individuals from the organization’s membership.

1. Log in as the account administrator for your organization, and click ‘Manage Account‘ (upper right corner of the website, next to the login box).
2. Click the ‘Subscriptions’ tab.
3. Click ‘Sub Accounts’ on the far right of the Subscriptions tab. The Sub Accounts link/page is only available for the account administrator for the organization.
4. Scroll down to the table of existing sub accounts, and click ‘Remove’ next to the team member who should be removed from the membership.
5. A pop-up message will appear asking ‘Are you sure you want to remove this sub-account?’. Click ‘OK’.

The specified user has been removed from your organization’s HRA membership!

Self-Service via Account Administrator

Each organization has an account administrator assigned to the membership; this account administrator is able to promote an existing user affiliated with the membership to be the account administrator. Only one user can be the account administrator at a time; promoting a user to be the new account administrator will demote the existing administrator to a sub-user.

1. Log in as the account administrator for your organization, and click ‘Manage Account‘ (upper right corner of the website, next to the login box).
2. Click the ‘Subscriptions’ tab.
3. Click ‘Sub Accounts’ on the far right of the Subscriptions tab. The Sub Accounts link/page is only available for the account administrator for the organization.
4. Locate the existing user on the list of sub-users that should be the new account administrator. Click ‘Make Parent’ on the far right side of the sub-user table.
5. A notification will open asking ‘Are you sure you want to make this user the corporate account holder and demote the current account holder to a sub-account?’ Click ‘OK’ to complete the account administrator role transfer.
6. The previous account administrator will be demoted to sub-user immediately; they will still be affiliated with the organization’s HRA membership.

Get Help from HRA

If you are not sure who is the account administrator for your organization, or they are not able to access their account, please email [email protected] so we can designate an appropriate account administrator for your organization’s HRA membership.

Each organization has an account administrator assigned to the membership; this account administrator is able to edit the organization’s profile.

1. Log in as the account administrator for your organization, and click ‘Health Research Alliance’ in the upper left corner to access the Member Organization Dashboard.
2. Click on your organization’s name to open the profile editor.
3. Click through the three tabs (Member Organization Overview, Member Organization Details, HRA Platforms) and update the desired fields.
   1. To edit the organization’s logo, click on the Featured Image, upload the desired logo image file, and click the ‘Set Featured Image’ button in the bottom right corner.
4. Click ‘Update’ to save your changes.
5. Click ‘Health Research Alliance’ in the upper left corner (as in step 1) to return to the HRA website homepage.

HRA’s listservs have been converted to forums hosted on the HRA website. The current HRA listservs (email addresses ending in ‘@lists.healthra.org’) have been deactivated. The listserv archives may be accessed until November 30, 2025. Key changes include:

• New conversations must be started on the HRA website by typing a message into the forum
• Previous conversations can be viewed directly on the forum (on the HRA website)

Forums will maintain what HRA members value about the current listserv including an easy way to communicate amongst members, ability for members to receive email notifications about new posts and reply via email, and membership-restricted posting and viewing privileges. The existing HRA listserv channels (Info, Jobs, RFA/RFP, and CEO) have all been re-created as separate Forums.

The shift to website-embedded forums will make it easier for HRA members to manage their access to HRA benefits, consolidate the number of login credentials needed to access HRA benefits, and make it easier to reference past conversations.

Viewing and posting permissions vary depending on the forum, and are consistent with permissions set for the old HRA email listservs.

• CEO Forum: Only member CEOs, Executive Directors, or equivalent at HRA member organizations can make and view posts/replies. You must be logged into your HRA website account and be designated as part of the CEO Forum in order to access the CEO Forum. If you are an executive leader at an HRA member organization and you are not able to access the CEO Forum, contact Jenna Hicks at jenna [at] healthra [dot] org to update your user permissions.
• Info Forum: All users affiliated with an HRA member organization that are logged into the HRA website can make and view posts/replies. If you are a staff member at an HRA member organization and you need an HRA website login, contact your account administrator for your organization’s HRA membership, and they can help you create an account.
• Jobs Forum: All users affiliated with an HRA member organization that are logged into the HRA website can make posts about open roles at their organization (or at collaborator organizations). Posts on the Jobs Forum are publicly viewable.
• RFA/RFP Forum: All users affiliated with an HRA member organization that are logged into the HRA website can make posts about open RFA/RFPs at their organization. Posts on the RFA/RFP Forum are publicly viewable.

New posts will now need to be started on the HRA website, but replies can be sent and received from your email, as usual. Forums allow the same member-to-member communication functionality as the HRA listserv, and previous posts will be easier to find and navigate  compared to the HRA listserv archives.

1. View the list of HRA forums on the Forum page.
2. Click on a forum to see the list of previous posts.
3. Create a new post under the ‘CREATE NEW TOPIC’ heading at the bottom of the page
   1. Enter a Topic Title (akin to the subject line for an email sent via the old HRA listserv).
   2. Enter the body of your post in the text box.
   3. Click ‘SUBMIT’
4. After moderator review, your post will be emailed to all members who are subscribed to the Forum and will appear in the list of posts on the Forum page.

Member-to-member communications that were previously sent via the HRA listserv are now being managed through forums on the HRA website. Forums allow the same member-to-member communication functionality as the HRA listserv, and previous posts will be easier to find and navigate than compared to the HRA listserv archives. HRA members can reply to Forum posts either by email, or directly on the Forum page on the HRA website.

Only the CEO and Info Forums allow replies to posts.

Reply via Email

1. Email notifications of Forum posts and replies will come from [email protected]; the subject line will contain the forum name and the post title.
2. Click ‘Reply’ from your email client, type your reply, and click ‘Send’.
3. After moderator review, your reply will be emailed to all members who are subscribed to the Forum and will appear in as a threaded reply to the post on the Forum page.

Reply on the HRA Website

1. View the list of HRA forums on the Forum page.
2. Click on a forum to see the list of previous posts, and click on the post to which you’d like to reply.
3. Create a reply under the ‘Reply To:’ heading at the bottom of the page
   1. Enter the body of your reply in the text box.
   2. Click ‘SUBMIT’
4. After moderator review, your reply will be emailed to all members who are subscribed to the Forum and will appear in as a threaded reply to the post on the Forum page.